Skip to content

Why Smart Companies Are Hiring People Ops Right Now

Why people are hiring People Ops (1)

Benefits. Compliance. Policies.  Human Resources used to be about hiring people and managing rules, about paperwork and procedures. In today’s tech-first work world, technological innovation has disrupted HR.  People Ops focuses on maximizing the true value of the individual employee and using that value to drive the growth and expansion of the business.

Increase The Value Of People

It probably doesn’t come as a surprise that the technology companies are leading the way today in innovating HR. Technology is taking over in terms of growth and success. Just a decade ago there was only one tech company that made the top 10 list for most successful companies. Well, that has changed. Nowadays, the list will literally be mostly tech companies, with the increase and growth of technology, and more people working remotely, most people would think that the digital revolution has pushed humans even further down the list of priorities. This is not the case at all. In fact, if you look at things on paper the exact opposite is true.

The growth and value of any company is derived right from the individuals. These are the people that are designing the technology, refining it, and marketing it to the public. This process doesn’t just involve tech companies either. These are practices that every company will undergo. People Ops helps employers see that their true value lies within their employees and the people that are behind the curtain putting all the pieces together.

Creating the Right Work Environment

People Ops plays a key strategic role in understanding how recruitment, culture, employee engagement, and training, among many other things, are connected to the organization’s strategy, and ultimately, the “bottom line” metrics that organizational leaders often use to measure success.”

Today, People Ops is a key piece of any company’s recruiting and retention strategy. Understanding what compels your employees to thrive at your company is a key component of the C-suites toolbox.  If you don’t know what compels employee loyalty to your brand, your competitors will.

Alan Cutter, AC Lion CEO

Snatch the Best Assets Before It’s Too Late

Not only has technology impacted the way that companies are running their day-to-day operations these days, but technology has also impacted the way that employees are looking for jobs. In fact, in today’s technology filled world it will be hard to find an individual that works the same job for 45 years or more. The latest studies show that employees change jobs around every five years. And, this is not even factoring in the number of millennials that will be entering the workforce in the upcoming years. What exactly does this mean?

This basically means that the power has shifted from the employer to the employee. Employers need the skills of employees to make their day-to-day operations work smoothly and effectively. People Ops can help you snatch these desired individuals and pick their brains before they decide to move on. With the benefits of People Ops, it’s possible that you might convince employees to stay on, but even if you don’t, you can at least benefit from five years of their knowledge and skills before the move on to the next company.

Putting Employees in The Right Places

Not only do you need the best employees if you want to compete with the most innovative companies out there, but you need to make sure those employees are placed in the best roles.

These People Ops managers and teams will work with the individuals in a personal setting to see where their talents could truly be the most effective. A good People Ops manager will use data-driven decision making along with observation and their knowledge of the employee’s motivation. Placing the right employees within the right positions in the workplace will not only make your company more effective, but it could make your employee’s work lives more fulfilling. There is nothing better for a company than a happy and productive employee.

Improved Internal Communication

Communication is key for any company. It doesn’t matter if you are running an established Fortune 500 company or you are starting a five-person startup. If you don’t maintain good communication with your managers, employees, and teams, you simply aren’t going to succeed in any business. People Ops can bridge this gap in communication. When it comes to traditional HR departments, most employees know that they can go to these departments and voice their complaints and concerns, but that very rarely happened until things really progressed.  Traditional Human Resource departments were viewed as the place of last resort to address or solve employee concerns. Going to HR usually meant discipline, not support.

Sure, People Ops is based around a similar concept, but good People Ops is anticipating the problems before they occur, not doing it after the fact like traditional HR.  People Ops are the driving force behind any successful company. When employees can communicate and voice their concerns and questions through People Ops, they are going to feel like they are doing so on a much more personal level.

Strategic Reporting to The Managers and CEOs

How could any company expect to succeed if they can’t adapt and adjust to certain situations? People Ops isn’t just a new version of HR but it integrates key operations components that were usually under a COO.  Previously, Operations were focused on the results and HR on the people. Today, we recognize that its people who drive results. Seeing them as separate silos results in a fragmented and less functional workplace. People Ops bridges the two and serves a valuable purpose in encouraged not just individual growth but company results.


Today, smart companies realize that their people are what makes the difference and that a smart People Ops Manager will help you get the best people, and the best from your people.

New call-to-action

Alan Cutter

Alan Cutter founded New York City's premier digital recruiting agency, AC Lion International, and continues to lead the growing company as their fearless CEO. For over 20 years, AC Lion has been the trusted provider of revenue generating talent in the digital and technology landscape. Our reach spans from innovative venture-backed startups to enterprise level organizations. AC Lion is a proud member of the Lionseye Group, a collective of brands furthering talent acquisition through Venture Capital, HR Technology and Thought Leadership.