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Senior Customer Success Manager – Political Advertising (DSP)
Senior Customer Success Manager – Political Advertising (DSP)
Location: U.S. (Remote / Hybrid)
Base Salary: $100,000–$115,000
The Role
Our client is a growing AdTech platform serving political and other highly regulated advertisers. They’re hiring a Senior Customer Success Manager to support political and advocacy clients using a programmatic DSP.
You’ll manage a mix of self-serve and managed-service accounts, acting as a strategic partner across onboarding, training, campaign execution, and optimization. This role is ideal for someone who understands both programmatic advertising and political compliance and thrives in fast-moving campaign environments.
What You’ll Do
- Own relationships with political, advocacy, and agency clients
- Guide clients on platform usage, best practices, and campaign strategy
- Support campaign setup, optimization, pacing, and troubleshooting
- Ensure compliance with FEC and state-level political regulations
- Partner cross-functionally with AdOps, Sales, and Product
- Drive retention, renewals, and account growth
What We’re Looking For
- 5+ years in Customer Success, Account Management, or Ad Operations
- Strong experience with DSPs and programmatic advertising
- Political advertising experience required
- Working knowledge of political compliance (FEC, state-level)
- Comfortable supporting both self-serve and managed-service clients
- Clear communicator with strong organizational and analytical skills
Why This Role
- High-impact work in the political and advocacy space
- Modern AdTech platform in growth mode
- Competitive base salary ($100K–$115K) with opportunity to grow
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