Customer AI Strategist – Enterprise Clients

$150K–$180K Base + Bonus + Equity | AI SaaS | New York (Hybrid)

A high-growth AI SaaS company is hiring a Customer AI Strategist to guide enterprise marketers through the next era of AI-driven brand performance. This role sits at the intersection of analytics, strategy, and client consulting—ideal for someone who loves turning complex data into clear strategies, frameworks, and business outcomes.

If you’re energized by helping Fortune 500 brands transform how they operate in the AI era, this is a unique chance to influence senior stakeholders, shape best practices, and help build the future of AI-powered marketing.

What You’ll Lead

• Serve as a trusted advisor to senior marketing and strategy leaders at enterprise brands
• Lead quarterly business reviews, executive-level insights, and performance recommendations
• Translate data, platform metrics, and AI trends into actionable strategies and roadmaps
• Build frameworks for AI marketing adoption and optimization
• Identify patterns across clients and codify best practices, playbooks, and use cases
• Partner with product and engineering to ensure customer feedback informs roadmap and evolution
• Stay ahead of AI, SaaS, SEO, and mar-tech trends to guide clients and internal teams

Who Thrives Here

• 5+ years in client-facing, analytical, or customer advisory roles (SaaS, consulting, technical account management, strategy, or analytics)
• Strong data fluency; comfortable working with analytics tools (Excel, SQL, BI dashboards)
• Excellent communicator able to present confidently to executives and technical teams
• Strategic thinker who can simplify complexity into persuasive storytelling
• Skilled at managing multiple enterprise customers, competing priorities, and deadlines
• Comfortable with ambiguity, fast-moving environments, and owning outcomes end-to-end

Bonus Skills

• Familiarity with prompt engineering or LLM behavior
• Background in SEO, digital marketing, or campaign performance analytics
• Experience in marketing operations, conversion optimization, or growth analytics

Why This Opportunity

• Steer AI transformation for the world’s largest brands
• High-influence role with executive visibility and strategic ownership
• Fast-growing, well-funded AI platform with massive market whitespace
• Competitive compensation, bonus, and meaningful equity
• Work alongside experienced mar-tech and SaaS leaders with a track record of successful exits
• Hybrid work model with a collaborative team and strong customer-facing culture