Account Executive – Direct to Customer (SaaS/UCaaS/CCaaS)

NYC (Hybrid)

Our client, a fast-growing European SaaS provider of enterprise consumer service solutions, is seeking a driven and dynamic Account Executive to help fuel their expansion across the US market – selling directly into mid-market and SME customers.

This is a unique opportunity to break ground in a market expansion focused on Microsoft-certified solutions designed to modernize customer interactions. If you’re motivated by solution-based selling, thrive in high-impact high-autonomy environments, and enjoy working with innovative tech, this role is for you.

What You’ll Do

·      Drive New Business: Own direct to customer across full sales cycle (initial outreach to contract close) with a consultative, strategic approach.

·      Execute GTM Sales Plans: Identify and pursue new business and expansion opportunities using lead generation, networking, and consultative engagement.

·      Deliver Dynamic Demos: Command the room presenting product demonstrations that highlight the value and relevance of the company’s solutions, with a deep understanding of Microsoft-based CCaaS offering and the target market.

·      Understand the Market: Stay informed about industry trends, competitors, and client challenges to guide your sales approach and help shape go-to-market strategies.

What You Bring

·      Sales Drive: Self-starter, entrepreneurial drive to acquire and grow customer accounts.

·      Excellent Communication: Comfortable leading client conversations, presenting complex solutions clearly, and closing deals effectively. Collaborative team player.

·      Strategic Sales Mindset: Able to uncover client needs and map them to relevant solutions offered by the company.

Preferred Qualifications

·      Bachelor’s degree in business, marketing, or a related field.

·      3–5 years of B2B SaaS sales experience within IT industry – UCaaS/CCaaS a plus.

·      Familiarity selling Microsoft Cloud ecosystem or Microsoft-native contact center solutions a major plus.

·      Proven track record meeting or exceeding individual quota targets in comparable space, accustomed to managing multiple stakeholders.

Comp: $90k – $120k base + commission

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