Account Manager, Enterprise Accounts

Account Manager, Enterprise Accounts

Location: New York, NY (Hybrid — in-office 3 days per week)

Compensation: $80,000–$90,000 base + Bonus + Equity

About the Opportunity

Our client is an established B2B technology company serving major enterprise customers, with a strong reputation for delivering reliable, data-driven solutions to some of the largest brands in its industry.

What You'll Do

• Own relationship management and retention for a portfolio of approximately 10–12 major enterprise accounts
• Deliver high-touch, white-glove service — strategizing with clients on their business goals while identifying light upsell opportunities
• Oversee client engagements end-to-end: kick-off, implementation, launch, reporting, remediation, and billing
• Build and maintain contact cadences including quarterly business reviews, regular office hours, feature update meetings, and client education sessions
• Maintain a strategic account plan for top-tier clients, reviewing product usage, spend trends, and KPI performance monthly
• Monitor industry and client-specific developments to proactively surface optimization and growth opportunities
• Identify churn risk early and escalate through established internal processes, tracking competitive threats and engagement levels
• Conduct monthly audits of your book of business, presenting to leadership by the 10th of the following month
• Maintain accurate, up-to-date records in the company's internal systems, including reporting, marketing updates, and education session documentation
• Collaborate cross-functionally with Sales, Implementation, Product, Engineering, and Finance to deliver best-in-class client solutions
• Reports to [Title to be confirmed — see flagged items]

What You Bring

• 2–5 years of overall work experience
• 1–2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry
• Bachelor's degree from an accredited institution
• Exceptional command of Microsoft Excel and PowerPoint
• Direct experience at an advertising agency, publisher, ad network, or demand-side platform
• Experience with ad serving technology and a comprehensive understanding of the online media marketplace
• Experience managing online media products/technologies (e.g., creative trafficking, campaign management, ad serving)
• Self-motivated, independent thinker and team player who hits the ground running
• Proven ability to manage multiple deliverables, competing priorities, and tight deadlines in high-pressure environments
• Outstanding written and verbal communication skills; comfort engaging all levels of management, including senior executives
• Highly organized with strong attention to detail and a positive, can-do approach
• Passion for playing a key role in a growing advertising technology business

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